PRIVACY NOTICE
Last updated: January 2026
This Privacy Notice applies to your use of the websites, applications, and services provided by ERROR 404 (with its affiliates, "ERROR 404," "we," "us," or "our") that link to this Privacy Notice (collectively, the "Services"). We value the privacy of users, members, and others who visit and use the Services (collectively or individually, "you" or "users") and want you to be familiar with how we collect, use, and disclose personal information from and about you.
By using the Services, you are accepting the practices described in this Privacy Notice, to the extent permitted by law.
You may share personal information when using the Services. One example is when you provide information about yourself as part of the account creation process. Another is when you take certain actions on the Services that are public or intended to be public in nature, such as when you participate in chat or interactive features, post profile information, or interact with other users. Given the social and interactive nature of the Services, that information may be collected, used, or disclosed by others who are part of that interaction. We encourage you to be mindful of this when considering your activity on the Services.
- Personal Information We Collect
- How We Use Personal Information
- When We Disclose Personal Information
- Data Subject Rights and Your Choices
- Account Closure and Deletion
- Third-Party Services and Websites
- Advertisers and Analytics Providers
- Do Not Track
- Data Security
- Retention of Your Information
- Children's Privacy
- Merger or Sale
- International Data Transfers
- Changes to This Privacy Notice
- Contact Information
- Additional Information for Certain Jurisdictions
1. Personal Information We Collect
We obtain information about you through the means discussed below when we provide the Services. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use the Services.
User-Provided Information
When you register for the Services, make purchases, or otherwise use the features and functionality of the Services, you may provide a variety of information to us, such as your username, email address, password, date of birth, and billing information.
Automatically Collected Information
When you access the Services, we automatically record and store certain information about your system by using cookies and other types of technologies. Examples of such information we automatically collect include Internet Protocol address ("IP Address"), a unique user ID, device and browser types and identifiers, referring and exit page addresses, software and system type, and information about your usage of the Services.
Examples of how we use automatically collected information include to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you access the Services; (b) provide customized content and information; (c) monitor the effectiveness of our Services; (d) monitor aggregate site usage metrics such as total number of visitors and pages accessed; (e) track your entries, submissions, and status in any promotions or activities; and (f) provide, maintain, and improve the Services.
Information from Other Sources
We may obtain additional information from third parties and sources other than the Services. For example, we may obtain additional information from games or services you use, or social media networks for which you have approved our access. We may also obtain information from third-party services regarding your use of such services, including about your use of content you choose to interact with through the Services. We use this information to supplement the information we collect about you in order to provide more relevant, safer experiences and to improve the Services.
Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your interactions with the Services.
2. How We Use Personal Information
We use such information to operate, maintain, enhance, provide, create, and develop all of the features, functionality, and services found on the Services; provide security for our websites, products, software, and applications; manage relationships with account holders, including making or receiving payment; improve your experience by providing content that we hope you will find relevant and interesting; allow you to participate in interactive features, contests, or programs; prevent fraud and abuse; and understand the usage trends of our users.
We use your email address to communicate with you, including to notify you of major Services updates, for customer service purposes, or to contact you regarding any content that you have posted to or downloaded from the Services.
We may periodically send promotional materials or notifications to you related to the Services. If you want to stop receiving promotional materials, you can follow the unsubscribe instructions at the bottom of any email from us or adjust your account settings.
We may collect and process user information if we believe in good faith that such collection and processing is necessary to comply with applicable laws or to respond to a court order, judicial or other government request, subpoena, or warrant in the manner legally required.
3. When We Disclose Personal Information
We are not in the business of selling our users' personal information to others. We share personal information only as described below.
We disclose such information to service providers working on our behalf, such as to: provide website hosting, maintenance, and security services; fulfill orders; conduct data analysis and create reports; offer certain functionality; or assist us in improving the Services and creating new services and features. We require that these parties process such information in compliance with this Privacy Notice, we authorize them to use the information only for the purposes for which it is provided to them, and we require them to use reasonable confidentiality measures.
We may share personal information with our affiliates that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
We may disclose user information if we believe in good faith that such disclosure is necessary to comply with applicable laws or respond to a court order, judicial or other government request, subpoena, or warrant in the manner legally required.
We also reserve the right to disclose information that we believe, in good faith, is appropriate or necessary to protect us from potential liability or from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; protect the security or integrity of the Services; or protect the rights, property, or safety of ourselves, our users, or others.
4. Data Subject Rights and Your Choices
You may have certain rights regarding your personal information under applicable data protection laws. Depending on your location and applicable law, these rights may include:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
- The right to withdraw consent where processing is based on consent
- The right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided below. We may need to verify your identity before responding to your request. We will respond to valid requests within the timeframes required by applicable law.
You may decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Services.
5. Account Closure and Deletion
If you would like to close your account and delete your information, you may do so through your account settings or by contacting us. If you close your account, we may retain certain information about you as required or permitted by applicable law.
6. Third-Party Services and Websites
The Services may link to third-party websites or services. The privacy practices of those third parties are not governed by this Privacy Notice. We encourage you to review the privacy policies of these third-party websites and services to understand their practices.
If you connect to a third-party service through the Services or otherwise link your account with a third-party service, you are requesting and authorizing us to share or grant access to information on your behalf with such third party.
7. Advertisers and Analytics Providers
We may use third-party web analytics services in connection with the Services. These service providers use a variety of tracking technologies such as cookies to analyze how users use the Services. The information collected may be shared with or collected directly by these services and processed to evaluate your use of the Services.
We may also work with third-party ad networks, advertisers, and advertising analytics providers to target and measure the performance of advertising. We may share with these third parties, or they may directly collect, data such as cookie and device identifiers in order to engage in advertising activity.
8. Do Not Track
Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes.
9. Data Security
We use a variety of managerial, technical, and physical measures to protect the integrity and security of your information. These measures may vary based on the sensitivity of your information. However, no security precautions or systems can be completely secure. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
10. Retention of Your Information
We maintain data related to your usage of the Services for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required or permitted by law such as for tax and accounting purposes, or as otherwise communicated to you.
11. Children's Privacy
IF YOU ARE UNDER 13 YEARS OF AGE, THEN YOU MAY NOT USE OR ACCESS THE SERVICES AT ANY TIME OR IN ANY MANNER.
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or maintain personal information from persons under 13 years of age. If we learn that personal information of persons under 13 has been collected on or through the Services, we will take appropriate steps to delete this information.
If you are the parent or legal guardian of a child under 13 who has created an account on the Services, please contact us to have that child's account terminated and personal information deleted.
12. Merger or Sale
In the event that we, or some or all assets related to the Services, are acquired by or merged with a third-party entity or in connection with a contemplated change-of-ownership transaction, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users as part of that merger, acquisition, sale, or other change-of-control event, including in the course of diligence.
13. International Data Transfers
Information collected by us may be stored and processed in your region, in the European Union, in the United States, or in any other country where we or our affiliates, subsidiaries, partners, or service providers are located or maintain facilities. If we provide any information about you to any such entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Notice and applicable law.
For transfers of personal data from the European Economic Area, Switzerland, or the United Kingdom to countries that have not been deemed to provide an adequate level of data protection, we use appropriate legal mechanisms, such as standard contractual clauses, to ensure that your rights and protections remain with your data.
14. Changes to This Privacy Notice
We reserve the right to change, modify, add, or remove portions of this Privacy Notice at any time. We will notify you of material changes by posting the updated Privacy Notice on the Services and updating the "Last updated" date. Your continued use of the Services after the posting of changes constitutes your binding acceptance of such changes.
We will not materially change our policies and practices to make them less protective of personal information collected in the past under a prior version of the Privacy Notice without the consent of affected individuals.
15. Contact Information
Please contact us with any questions or comments about this Privacy Notice through the Services.
We will respond to your inquiry within 30 days of its receipt.
16. Additional Information for Certain Jurisdictions
European Economic Area, Switzerland, and United Kingdom
If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) and similar laws. These include the rights described in Section 4 above.
The legal bases for our processing of your personal information include: performance of our contract with you, compliance with legal obligations, your consent, and our legitimate interests in operating and improving our Services, protecting our rights and interests, and preventing fraud.
If you have concerns about our processing of your personal data, you have the right to lodge a complaint with a supervisory authority in your country of residence.
California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Categories of Personal Information Collected: We collect identifiers (such as name, email address, IP address, account credentials); commercial information (such as purchase history); internet or other electronic network activity information (including content interaction information such as viewing history, browsing history, search history, and the content of messages); and geolocation data based on your IP address.
Sources of Personal Information: We collect personal information directly from you, automatically when you use the Services, and from third parties such as service providers and social media networks.
Purposes for Collection: We use personal information for the purposes described in Section 2 of this Privacy Notice.
Categories of Personal Information Disclosed: We may disclose all of the categories of personal information listed above to our service providers for business purposes.
Your Rights: As a California resident, you have the right to request information about our collection, use, and disclosure of your personal information; to request deletion of your personal information; to request correction of inaccurate personal information; to opt out of the sale or sharing of your personal information; and to not be discriminated against for exercising your rights.
We do not sell personal information as defined under the CCPA/CPRA.
How to Submit a Request: To exercise your rights, please contact us using the information provided above. We may need to verify your identity before processing your request.
Authorized Agents: You may designate an authorized agent to make a request on your behalf. We may require verification of your identity and confirmation that you have authorized the agent.